Data deletion
Request deletion of your Memoraxis data
Last updated: 25 August 2026
You can request deletion of your Memoraxis account and associated data at any time — from inside the app, or by email if you can't sign in.
How to request deletion
If you can sign in to Memoraxis:
- 1Sign in to Memoraxis.
- 2Open Settings.
- 3Go to Account.
- 4Under “Delete account”, select Delete my account.
- 5Type your email address to confirm, then confirm the deletion request.
If you cannot access your account, email support@memoraxisai.com from the address associated with your Memoraxis account and ask for your account and data to be deleted.
What happens when you request deletion
Memoraxis deletes your account and the data stored with it — including your Business Memory, briefs, chats, notes, connected-app tokens and profile — subject to any information we are legally required to retain. Deletion cannot be undone.
Deleting data from a single integration
Disconnecting an integration (Settings → Connected Apps) stops future synchronization from that service immediately, but does not by itself delete information that has already been synchronized into your Memoraxis Business Memory.
To permanently delete stored Memoraxis information, use the account deletion process above.
Third-party permissions
Deleting your Memoraxis account does not automatically revoke the permissions you granted directly to a third-party provider. Where appropriate, also revoke Memoraxis's access from the provider itself:
- Google — myaccount.google.com/permissions
- Meta / Instagram — Facebook Settings → Apps and Websites, or Instagram Settings → Website permissions
- Microsoft — account.microsoft.com/privacy/app-access
Questions
For anything about deletion or your personal information, contact support@memoraxisai.com. See also our Privacy Policy and Terms of Service.